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Frequently asked questions

Frequently asked questions

Why choose Matchify over dating apps?

Matchify revolutionizes the dating scene by eliminating the tedious swiping process and connecting you with pre-matched, compatible partners. We take away the awkwardness of initial small talk by facilitating direct introductions between you and your matches. Moreover, we ensure your safety by interviewing and verifying every applicant, thereby creating a safe environment for our customers to date with confidence. Through interviews, we aim to eliminate fake accounts, catfishers, and non-committal users.  Our clients are more likely to find a compatible match than app users, and you’ll never have to worry about endless messaging that leads nowhere.​

How does it work?

To begin your journey with us, we invite you to fill out an intake form and schedule a virtual consultation with our matchmakers at your convenience. We understand how important it is to find the right match, so we will carefully review your profile and speak with you to know what you're looking for.

 

Once you’re approved, you’ll receive bios of potential matches, thoughtfully curated by our dedicated matchmakers. If you feel a spark with someone and the feeling is mutual, it’s a match!  You can sign up for free, and we won't charge you until you find a match. You can choose a dating plan here.

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We’re here to facilitate your dates, allowing you to focus on enjoying the experience. We’re excited to support you on this journey!

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How does Matchify differ from "dining with strangers" and other social clubs or meetups?

Matchify confidently distinguishes itself from other "Dining with Strangers" apps by ensuring that every participant is a single individual genuinely seeking meaningful connections. You can trust that you won’t be dining with married individuals or anyone outside your preferences. â€‹We interview each participant during the selection process to verify their intentions, ensuring you are only among high-value serious seekers. Enjoy engaging evenings with carefully pre-matched individuals and unlock new opportunities for a compatible relationship. â€‹

Are there any other events besides the 101 dates? What benefits does joining Matchify offer?

We’ve got your back when it comes to planning your date! We host fun seasonal speed dating events and singles parties exclusively for our members. Take a look at our event schedule and get ready for a good time!

My application was denied. What have I done wrong?`

At Matchify, we conduct video interviews with all clients, but we reserve the right to select the clients we wish to work with. Consequently, not every application will be accepted. Here are the reasons for conducting video interviews:

  • To confirm your identity as a person.

  • To ensure your appearance aligns with your photos.

  • To understand your relationship goals and preferences.

  • To get to know your personality, friendliness, social skills, politeness, manners, etc.

  • To assess your readiness and availability for a relationship.

If we choose not to work with you, we will do so without providing further details.  

How does pricing work?

Our pricing model is based on per-match system. With a subscription you'll be able to get matched, arrange dates with your matches and connect in person. Certain packages offer discounts and complimentary passes to exclusive events.

Can I contact my matches before the date? 

If our customers agree to share their information, we will facilitate the communication between you and your match by enabling open texting communication for a few days before the date, allowing you both to plan accordingly.  

What should I do if I'm unable to make it to the date?

We recognize that life can be unpredictable. If you need to cancel your date, please let Matchify know at least 48 hours in advance. We’re here to help you reschedule and communicate with your match. If you choose not to meet the person we've paired you with, we can accommodate that request, but please be aware that refunds are not available. We charge per match to ensure both parties are dedicated to forming a meaningful connection. If you cancel two or more dates, your participation in our community may be revoked. For any further questions, feel free to email us at hello@matchify.love

What should I do if I feel unsafe on a date?

We conduct client interviews to ensure a safe dating environment in our community.

If you feel uncomfortable during a date, consider the following options:

  • Kindly express that you don't feel a connection and exit the situation.

  • Be straightforward and say that it’s not working out.

  • Let the server know discreetly if you need assistance.

  • Pretend you'll visit the restroom and request help.

  • Avoid accepting rides from individuals you don't know.

  • Don't invite strangers to your house.

  • Stick to the activity organized by Matchify. 

  • Attend activities or events surrounded by people, and avoid remote locations.

  • Call 911 if necessary.

  • If you feel unsafe or experience inappropriate behavior, you are not obligated to explain; leave!

Please report any incidents to Matchify at hello@matchify.love. Memberships will be revoked for any misconduct.

How does Matchify protects your privacy and safety?

Protecting the privacy and safety of our community is our top priority. Your identity and contact details will always remain confidential and will not be shared without your consent. In case of any incidents, we will only disclose contact information as required by police reports, subpoenas, or court orders. For further details, please refer to our Privacy Policies.

How to plan a date?

When you're matched with a potential partner and the attraction is mutual, it's time to plan your date. Matchify is here to assist you in organizing that all-important first meeting and making a lasting impression. Here's how it works:

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1. We'll notify you that you've got a match.

2. The woman will suggest three available dates and preferred areas to meet.

3 The man will visit the Matchify website to select the final date and location, and make a reservation.

4. Matchify will send you the confirmation.

5. We'll inform your match of the final details and, with your permission, share your contact information with them.

6. Let Matchify know how the date went, as we're eager to hear your experience!

How not to behave on a date?

If you're new to the dating world, here are some things to avoid on a date:

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1. Being late. It makes a terrible first impression and guarantees the other person starts the date annoyed. If it cannot be avoided, text with an apology and apologize again when you arrive.

2. Rudeness to service people. Nothing screams entitlement, irritability, or obnoxiousness more than being rude to a waiter. If the waiter is just that bad, tell your date what you find unacceptable about the service and that you plan to say something (but skip it if your date objects or seems uncomfortable).

3. Not asking questions. Asking questions conveys engagement. If you do not ask your date questions, they will assume you’re not interested in them and will promptly lose interest in you. If you’re shy, or unsure about what to ask, think of topics ahead of time.

4. Unnecessary medical history. No one wants to hear about your colonoscopy on a first date (or the second, third, or fourth). Save your medical history for later unless you’re showing up with your leg in a cast and there’s a good story behind it.

5. Talking about an ex. Unless you’re asked directly, avoid soliloquies about your ex. It will only make you look like you haven’t moved on. If you are asked, say the briefest, nicest thing you can, and subtly and politely try to change the subject.

6. Poor table manners. Most of us know saliva breaks down food—we don’t need to see a demonstration of it. Watch your manners.

7. Overindulging. A drink or two is fine, but make sure you stay present and in control. Getting sloppy or messy on a first date does not make a good impression unless your date is getting just as sloppy and messy as you are, which is not how most solid relationships begin.

8. Checking your phone. Checking your phone makes you come across as bored or distracted, neither of which is appealing to the person you’re with. If you must check your phone, apologize, explain why, and do it quickly—or just excuse yourself to the restroom and do it there.

9. Discussing your ideal partner. The problem with this topic is that it usually comes across as a "must-have" or "dealbreaker" list that most people cannot meet, even if you just intend it as "nice-to-have" guidelines. In other words, it likely turns off the other person rather than endearing them to you.

10. Talking too much, especially if it’s all about you. Make sure conversation flows back and forth, and don’t make it hard for the other person to get a word in. If the person you're with isn’t talking much, try open-ended questions.

11. Using terms of endearment prematurely. Even when the date is going amazingly well, and you think the feeling is mutual, avoid calling your date babe or honey (unless you work in a diner and can’t shake the habit). It simply presumes too much familiarity too soon, and some people find it patronizing, despite the good intention.

12. Being too self-effacing. There is absolutely no need to announce all your flaws on a first date. Modesty is appealing; low self-esteem is less so. Making one self-effacing joke is fine, but not a string of them. 

13. Joking about how bad you are at dating. Telling someone on a first date that you’re bad at dating is like the director coming out before the movie to announce that it stinks. It kills any interest or motivation the other person might have had.

14. Bragging about your income, possessions, or skills. Bragging in general is a turn-off. This includes name-dropping, discussing how much you paid for your new ski house, or describing how amazing you are at beach volleyball. Saying you just came back from Greece is fine. Saying you flew first-class and stayed on a private yacht is unnecessary and might create resentment if the person you’re with has never left the country.

15. Giving a lecture or tirade about cherished beliefs. There’s a reason you shouldn’t discuss politics or religion on a first date: When you have strong opinions or beliefs, it’s easy to get a bit overexcited and go from participating in a discussion to monopolizing one. Be cautious when discussing anything about which you feel passionately (or angry) and make sure you’re not overwhelming the other person.

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Remember that a first date is about each other, so be a good listener and avoid oversharing. Engage naturally and allow the relationship to develop gradually. For more tips, consider our coaching and dating available to monthly subscribers.

Signs of a great partner to look for:

Recognizing these green flags can help you build a strong foundation for a healthy relationship. They indicate that your partner is not only a good fit for you but also someone who will contribute positively to your emotional and personal growth. By focusing on these positive traits, you can nurture a fulfilling partnership that stands the test of time.

 

1. Open Communication: Your partner communicates openly and honestly, sharing their thoughts and feelings without fear of judgment. This fosters trust and emotional intimacy. 

2. Respect for Boundaries: They respect your personal boundaries and understand the importance of space and autonomy in a relationship. 

3. Support for Personal Growth: A partner who encourages your ambitions and supports your personal growth shows that they want you to succeed and are not threatened by your achievements. 

4. Active Listening: They listen attentively and make an effort to understand your perspective, which is crucial for resolving conflicts and deepening emotional connections. 

5. Consistency and Stability: A stable partner who treats you consistently well helps create a safe environment where you can thrive. 

6. Empathy and Kindness: They demonstrate empathy and kindness, showing that they care about your feelings and well-being. 

7. Willingness to Grow: A partner who acknowledges their shortcomings and actively works on self-improvement is a positive sign of emotional maturity. 2

8. Shared Values and Goals: Having similar values and future aspirations can strengthen your bond and ensure you are both working towards a common vision. 

9. Enjoyable Company: You feel comfortable and at ease around them, allowing you to be your authentic self without fear of judgment. 

10. Effort and Thoughtfulness: They show genuine interest in your life, preferences, and happiness, making an effort to be thoughtful and considerate. 

Refund policy

When you have found your ideal match or would like to take a break, we are pleased to inform you that we can refund the difference for our 10-match, 25-match, and monthly subscription plans. However, please be aware that the 3-match packages are non-refundable.  Contact costumer service and we'l accomodate your request.

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